If you need custom made,please choose any standard size when ordering,then write the measurement details in the note box:
4.Hollow to floor with high heels on=___cm
6.Dress color =___ (Any color choose from our color chart or picture color)
7.The date you need the dress
The Standard size based on our size table, if you want to make a custome made service, the below is just a guide.
Since computer screens have chromatic aberration, especially between CRT screen and LCD screen,
If you still have any questions, please feel free to contact us. And we would like to answer any of your questions. Hope happy experience during the transaction with us.
Currently, you can pay using Boleto, Visa, MasterCard, QIWI, Western Union, Maestro debit card, WebMoney and bank transfer.
We will make the dress for you when your payment is confirmed.
If you are returning or exchanging dresses, clothing, or accessories, please make sure they are in their original condition – unworn, unwashed, unaltered, undamaged, clean, free of lint and hair, no perfume.
Defective,Damaged or Misshipped Items
Defective, damaged or misshipped items are eligible for a full refund. When requesting your refund, please be ready to provide us with photographs clearly showing the problem with the items. If you believe your items were damaged during shipping, we will need photographs showing the damaged packaging as well as "Proof of Damage" documentation from your delivery carrier in order to process your refund.
Sizing or Fitting Issues
As all of our dresses and clothing is hand-sewn and custom-tailored, the finished gown may vary by approximately one or two inches in either direction of the specified measurements. To ensure that your item will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.
Item is not the size you ordered
Should your item size differ from the specifications of your order very much, we encourage you to find a local tailor to make adjustments,please contact us to reach agreement and remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.
Your item is the size you ordered but does not fit
Dresses or clothing that does not fit properly but fit the specifications you ordered cannot be returned or exchanged. As our dresses and clothing is made with additional fabric in the seams, you can make minor adjustments at a local tailor, at your own cost.
Please note: if your order specifications differ too greatly from the final sizing request, resizing may not be possible.
The settings of your computer screen may alter the color of the pictures shown on the site. Slight color mismatches between the color of your item and the color shown on screen may not mean that the item is defective or misshipped. However, if you are confident that you have received the item in a wrong color, please contact us to see if a return or refund is possible.
Please note: 1. Shipping cost for return will be at buyer’s expense.
2. Shipping cost and handling fee are not refundable.
We deeply hope that you are pleased with your purchase from us.
Since your feedback is very important to us, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service.
Please don’t hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. If you are not satisfied, please feel free to let us know, we will try our best to resolve the problem for you.
Our job is to make your purchasing be a worry-free experience. Thank you!